DISCOVERING YOUR NEEDS, CREATING SOLUTIONS THAT TRULY WORK
We do ALL the initial installation work, NO DIY!
We are ALWAYS available by phone, email or text
We offer the best in class Hosted Business Phone System solutions from several providers
We design, install and manage your system to give you maximum flexibility
You get the very best service from start to finished and functional installation
We walk you through every step of the process
No confusion about service or costs associated with moving over to a Hosted Business Phone System
No long waits on the phone to speak to speak to a representative
If you need technical support we are a couple clicks or a phone call away.
Basic Cloud VOIP vs. Managed Cloud VOIP
The biggest question is NOT whether your communication system (it’s MORE than just phones) should be on the Cloud. It’s what you WANT from the system AND its provider.
Most people start looking into cloud VOIP systems for their business by searching online. That’s where it gets complicated. There are a lot of providers “out there” and they all talk about why they have THE answer for YOUR business.
After folks find out the potential range of services offered, their default is to start looking at price points. Business owners always try to slim down their options by looking at cost – BUT that may not be what they should consider first.
The real question isn’t one of these:
Do I do business with the lowest-priced firm?
Or, should I focus on the one with the most attractive features?
What SHOULD you considered?
Who can deliver the best overall VALUE? Because price of the service by itself is only part of the overall cost – or better yet, cost SAVINGS.
A savvy business owner has to consider what a system can do for their total process. Can it save time? Can it eliminate or at least mitigate the cost of FTE’s? Does it offer enough support to avoid me having to learn a new trade, just to keep the communications system working?
The best way to start is to look at the key differences between basic cloud VOIP solutions and managed cloud VOIP solutions.
Basic Cloud VOIP
The key attraction to basic cloud VOIP solutions is price. You can find many suppliers that offer great starting price points – something similar to the TV offers that pitch “starting at only $19.95” and LOTS of new “low, low price” companies are jumping into the business every day.
Basic cloud solutions almost always include local and long distance calling, voicemail features, and special VOIP phones (NOTE: If you’re looking at these companies – make SURE to find out if the phones are part of the monthly cost.)
DIY? You Bet!
However, if you choose one of these providers, be prepared for a LOT of “DIY” work. You get to install the phones, because the low-cost folks will ship them to you with (not necessarily the best) instructions for how to install them. And that’s just the beginning of the “no-frills” approach to Cloud VOIP.
The simple fact is that when you have a basic cloud VOIP solution, your voice data is transmitted over the regular internet. Call quality can easily be affected by your Internet connection or Internet usage (the more traffic you have, the more likely your call quality will drop.)
• You have local and long-distance calling
• Your monthly costs are fairly low (as long as you don’t start adding lots of features!)
• “DIY” installation marginal help, support and customer service
• You will have basic phone system features and limited capabilities
• Your voice usage quality is dependent on “regular” Internet service
Bottom Line: If you have a small organization that only uses your phone system to make and take simple calls, basic cloud VOIP may offer an inexpensive solution – but don’t expect help.
Managed Cloud VOIP
Features and Services!
Managed cloud VOIP solutions should offer great features, but the cost is higher than Basic. You can get things like auto attendants, personal call routing, desktop call management, and – if you get a great provider, you can do a LOT more with your over communications system.
The “managed” part of the solution means you should get real support. Most managed providers will handle installing your system and provide support as long as you are with them.
Yes, it’s more than basic cloud VOIP solutions, but costs for managed cloud VOIP solutions differ based on who your provider is. There are multiple types of pricing schedules, depending on provider.
Quality will be better than with basic cloud VOIP solutions, because the connections from the provider’s data center will be via dedicated designed specifically for VOIP use. The provider will also handle backup and most will be able to keep your system up and running with few difficulties regardless of circumstances.
• You will have local and long-distance calling
• You should get what’s called “Enterprise Level” phone system features
• Installation, system components and user support should be part of the deal
• You pay more than basic solutions
Bottom Line: If you do more than just chat on the phone, or if you want integrated solutions for multiple devices, managed cloud VOIP is your best alternative!
THE LOQUANTUR DIFFERENCE
Managed. Managed. Managed. #1 “Managed” VOIP Solutions.