Case Study
Soothsayer Analytics
Multiple countries, multiple states, full visibility, clear communications - NO PROBLEM.
A GLOBAL ANALYTICS COMPANY
Soothsayer is a company physically located with offices in Ohio and Michigan, but works in collaboration with the International School of Engineering in Hyderabad – one of the world’s top engineering institutes in the world; known for Big Data, Deep Learning and AI, and Blockchain.
Communications between the offices was not an easy task. A Global Analytics Company Needs a Great Communications System.
Initially, the Soothsayer staff relied on cell phones with their facility in India offices connected to a National service provider. The transmission quality of the voice service there was not conducive to conducting business, or helping the staff work with U.S.-based clients.
We were approached to design a solution that can help the company interconnect its 3 locations into a single system. It was a challenging process, but we managed to deploy a top-quality system that works as well for voice from India to the U. S. as it does for local calls.
Within about 6 weeks, we had telephones in India being tested. They worked perfectly, because the way we configure our services and phones allows us to overcome the distance and produce a solution that seamlessly connects the company as well as its customers.
Side cart extenders allows everybody to know who is on the phone and at any time, therefore allowing real time presence and call transfers when there is availability. Callers from the US, dial staff extensions to reach them in Hyderabad.
Get the Phone System You Really Need in 3 Easy Steps
First, we offer "Managed" VOIP in the cloud, not basic cloud VOIP.
Research
We figure out what you need to do to get EXACTLY what you want from your phone system – including ability to make/receive local number calls from anywhere
Plan
We design sophisticated system configuration that are easy to use with great service and pricing. We’re more interested in your company than in a quick sale – we want your business to flourish so we can grow with you.
Deploy & Grow
We install everything for you, including phones which you can rent from us OR buy them outright yourself (if they meet our Cisco-driven specifications)