A client needed to maintain the privacy and anonymity of outside callers. This was an important tenant of their business and could not be violated. Working with Loquantur, the client was able to create a 2 tier system where Interoffice calls display the caller name and extension. However, external calls blocked the display of the caller ID. And so, instead of having to choose a single way to process ALL calls, Loquantur enabled the client to design the two tiered system as they had envisioned.
Client Maintains Anonymity of External Callers by Blocking their CallerID From Being Shown
Jan 15, 2021 | Ways clients use Loquantur