A medical practice was consolidating business functions. They approached Loquantur to help design the process. As a part of the design, the client wanted to include overflow handling. Having overflow built in, allowed the client to provide excellent response time to their patients even if staff is unavailable or there was a high call volume.
Client Consolidates Functions and Designs Overflow Call Handling for Busy Times
Feb 16, 2021 | Ways clients use Loquantur