Traditionally, if there is an emergency, individuals on site will call admin staff to report the issue. However, by doing so, they are distracted from the issue at hand. Or, alternatively, they may not call in order to keep the focus where it needs to be. Yet, admin...

A medical practice was consolidating business functions. They approached Loquantur to help design the process. As a part of the design, the client wanted to include overflow handling. Having overflow built in, allowed the client to provide excellent response time to...

Oral surgery client wanted to make sure that the surgeons can communicate with the outside world while int he operating room. Loquantur assisted the client in setting up the phones to Alert that there is a call, then automatically answer. So, instead of risking...

The client is a multi-location oral surgery center. Management is located in the main office. Traditionally if there was an emergency, staff would get on the phone to call up the necessary parties. However, when the client approached Loquantur, we automated the...

In Construction, companies are constantly setting up and removing or moving Site Management Trailers. For one company getting technology including voice into the site required days of onsite work by staff with IT background. Our client worked with Loquantur to develop...

It is one thing to have an external call center during business off hours. It is a whole other thing when a business integrates their day to day operations between staff and external support. This gave the center an efficient way to manage times when surgeries were...