First in a Series of Three Blogs The benefits of Managed (Hosted) Cloud VOIP services begin with eliminating the need for internal IT resources to handle your day-to-day communication.  Many Small to Medium sized Businesses (SMB’s) do not have an internal IT...

We all know that hurricanes are dangerous, destructive and typically last for NINE days. Will YOU be prepared to communicate with your customers and employees –when (not if) one hits? It is vital to have an “in case of hurricane” program in place According to FEMA,...

We all know that changing any type of technology has the potential to make a shambles of your business.  New software, new payment systems – adopting any new process may be a harrowing experience. When it comes to something like your telephone communication, a change...

When it comes to the financial aspects of your telephone system, you have some interesting choices – CapEx – Capital Expense or OpEx – Operating Expense. CapEx is for large expenditures traditionally depreciated over time. OpEx is for writing off costs as...

How to Make Faxes Work Over VOIP and It’s NOT VOIP – It’s the Internet Connection! Legacy Fax Machines There are occasions where some businesses need to send a fax – and that may create a problem. IF there is a legacy fax machine involved, their very technology...

We all live and die by our phones – whether it’s Mobile or Office service. So the question of what happens to my VoIP phone system if my internet goes down – is obviously a critical one. This issue can be addressed in several ways and in fact, one of the major...