REAL Customer Service

REAL Customer Service

Second in a Series on Issues with VOIP Cloud Providers This month, our blog will talk about Service promises versus realities from VOIP providers. Promises NEED to be KEPT! Managed Cloud VOIP – What constitutes “REAL” Customer Service?  (Define “24/7” Support)...
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Keeping Your System Up-to-date

Keeping Your System Up-to-date

One of the reasons we talk about the difference in providers for Managed Cloud VOIP is because customer service is critical in keeping your system working as it should AFTER you buy it. As you know, when you are working with Loquantur, we go the extra mile to make...
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How to Manage Communications

How to Manage Communications

Happy New Year and welcome to the Loquantur Newsletter! There are always important things to talk about in Managed Cloud VOIP, and this year is no exception.  We want to bring our newsletter readers information that will make it easier for them to get and keep...
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Having Problems with Cloud VOIP?

Having Problems with Cloud VOIP?

Maybe it’s a problem with the Vendor! There are several issues that can cause issues when you move your PBX service to the cloud.  Things such as insufficient internet bandwidth or not having a robust router can create all kinds of problems. However, assuming that...
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How Your Business Can Survive a Natural Disaster

How Your Business Can Survive a Natural Disaster

Fire, Flood, Earthquake, Tornado Here are of the brutal facts about business and disaster: According to FEMA (the Federal Emergency Management Agency) forty percent of businesses do not reopen after a disaster and another 25 percent fail within one year. United States...
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